Versi Bahasa Malaysia

© Jun 2000 
Veterinary Inspection Unit 
Veterinary Public Health Section 
1. Background

This Veterinary Inspection and Accreditation Program was developed during the 1980's to facilitate  veterinary certification of animal and poultry products meant for export. Under this program accredited plants were awarded the VHM logo. The implementation of the program reduced significantly the processing period for applications of veterinary export permits from weeks to just a few days and  achieved widespread local acceptance from both the livestock processing industry and consumers. Being  pro-active in nature and a time-saving mechanism, the program was nominated and won the Innovation Achievement Award from the Government of Malaysia in 1995. 

 The VHM logo is regarded as an intellectual property of the government by definition in the PublicService Department Service Circular No. 5 of 1999. Therefore the government has the sole right over its use. By virtue of the authority bestowed by the government, the DVS has been entrusted with the responsibility to regulate the commercial use and at the same time prevent any misuse of the logo by any commercial concern. The VHM Logo has been classified as a certification trade mark (Class 16, 29 and  44) under the Trade Marks Regulations 1997 / Trade Marks Act 1976 

2.Logo "Veterinary  Health Mark" (VHM)

The Veterinary Health Mark Logo is a mark of quality and safety given to plants processing livestock products, awarded under the Veterinary Inspection and Accreditation Program of the Department of Veterinary Services (DVS), Ministry of Agriculture, Malaysia. It also signifies the complete compliance by the plants to the minimum standards of hygiene and sanitation, quality assurance and food safety set by DVS, verified through the process of plant inspection, examination and auditing of the food safety quality system and good manufacturing practice programs 

Accredited plants awarded with the VHM logo are allowed to imprint it on the label of approved products / packaging material, not only to gain public confidence on the safety of the product but also as a  marketing tool. Being accredited under this program brings other added benefits. At departmental level,applications for veterinary certificates from accredited establishments exporting products of animal origin, are processed with minimal delay. The prompt issuance of veterinary certificates, governed by the Animal Rules 1962, allows processors to comply fully with the mandatory requirement imposed by importing countries and program their exports more efficiently . 

3.Criteria of Participation.

The program is voluntary and is open for participation from all livestock food processing plants. However the program becomes compulsory for all export livestock food processing plants because importing countries impose mandatory Veterinary Certification of their products by a competent veterinary authority as one of the conditions to be fulfilled prior to their export. 

4. Application Procedures.

All plants intending to participate in this program are to apply using the relevant forms available at the Headquarters of the Department of Veterinary Services, Malaysia. There are two (2) stages involved where the establishment will have to fill the pre-application form first before completing the Application Form proper. The pre-application form AP DVS VHM No.1 will inform DVS whether the establishment has met all the relevant requirements. Should the establishment fulfill the said requirements than the application form AP DVS VHM No.2 will need to be filled. The establishments that do not fulfill the pre-application form will be given advice and consultation services before coming back into the application process. The establishment will be required to fulfill the following:   

4.1 Plant Establishment Profile

    4.2 Quality Assurance Program (QAP)

      4.2.1 Quality Manual

        * Quality Policy
        * Quality Statement
        * Declaration by Chairman/CEO/Managing Director


      4.2.2 Good Manufacturing Practices/Good Hygienic Practices

        * Premises and Facilities

          - Location
          - Suitable Building Material
          - Meets Operational & Sanitary Requirements

        * Sanitary & Hygienic Facilities

          - Hand Washing Facilities
          - Water Supply
          - Detergent & Sanitizers
          - Workers' Sanitary & Hygienic Facilities

        * Personnel and Training 

          - Medical Record
          - Food Handling Training & Assessment
          - HACCP Training
          - Workers' Hygiene Program
            (Canteen, Laundry, Attire, Lockers)
          - Retraining/Refresher Course

        * Equipments

          - Meets Operational & Sanitary Requirements

        * Production, Process & Manufacturing Control
          (Sanitary & Standard Operating Procedures)

          - Raw Material Control
          - Preparation & Process Control
          - Packing & Packaging Control
          - Process Control Records
          - Recall Program
          - Time/Temperature Control
          - Calibration Procedures
          - Cross-Contamination Control
          - Packing Material and Storage
          - Water, Ice and Steam Storage

        * Record & Documentation

          - Raw Material Record
          - Production & Processing Record
          - Storage Record
          - Distribution Record
          - Maintenance Record
          - Labeling Record

        * Sanitary & Preventive Maintenance

          - Maintenance and Cleanliness
          - Hygiene & Cleaning Program
          - Pest Control Program
          - Waste Treatment & Pollution Control
          - Laboratory Monitoring Procedures
          - Non-Food Handler Program (visitors/maintenance crew)

        * Transportation, Storage & Distribution

          - Transportation as Food Carriers
          - Sanitary Control & Record


    4.3 HACCP Plan


      4.3.1 Management Commitment & Declaration
      4.3.2 HACCP Team
      4.3.3 Identification of Product and Consumers
      4.3.4 Hazard Identification
      4.3.5 CCP Identification
      4.3.6 Critical Limit Determination
      4.3.7 Monitoring Procedures
      4.3.8 Corrective Actions
      4.3.9 Documentation & Records
      4.3.10 Verification Procedures

    4.4 Audit Report


      4.4.1 Internal Audit (GMP/GHP & HACCP)
      4.3.2 External Audit (GMP/GHP & HACCP)

    5. Services Provided 

    Under this program DVS provides the following services to new and accredited establishments : 

      5.1 Relevant guidelines and codes of veterinary practice
      5.2 Advice on building guidelines for processing plants
      5.3 Advice on further remedial measures to improve and upgrade plants to meet new requirements from importing countries
      5.4 Consultation and advice on the preparation of manuals for quality assurance and HACCP programs
      5.5 Continuous DVS monitoring and supervision in the form of surveillance audits (twice a month) and a review every six months.

    At the moment, the government does not levy any fees for the services. However, the government reserves the right to charge reasonable and appropriate fees for all types of services  rendered in future

    6. Approval Procedures

    All applications are scrutinised for their completeness. A complete application will initiate the following activities: 

       * An initial inspection of the plant to evaluate and assess the status of the current quality  assurance program (Good Manufacturing Practice programs, other prerequisite programs, Standard Operating Procedures, audit, etc.) and also its HACCP program. 

      * Follow-up audits will be carried out if deficiencies are observed during the initial inspection that warrants repairs and upgrading of facilities.

      * The final inspection report will be evaluated and the findings submitted to the Departmental Standing Committee for the Award of the VHM Logo for consideration.

      * On being awarded, the applicant will receive an official letter of approval, the VHM logo with the establishment number and all the conditions that must be abided by strictly.

    7. Conditions for Use Of Logo

    All accredited plants are allowed to use the logo subject to the following conditions : 

       * The logo can be imprinted on labels / packaging of approved products only. Samples of logo - imprinted packaging either in photographic or normal-size form should be submitted to DVS as evidence of use. 

      * This logo is non-transferable to other products and premises of production. 

      * The management of approved establishments agree to give access to DVS staff for purposes of inspection, surveillance and compliance audit, and sample collection for laboratory testing.

      * All changes in management, plant and processing operations have to be  promptly notified to DVS but in any case not later than 30 days after such changes.

    8. Conditions for Withdrawal Of Logo 

    The above award can be withdrawn on the following conditions 

      * Non-compliance observed during surveillance and review audits. 

      * Change in the location of the premises used for normal operations. 

      * Change in the management of the company. 

      * Changes in the system of operation as compared to the one approved at the 
        time of award. 

      * Voluntary request for withdrawal from the program. 

      * Non-usage of logo for a continuous period of two (2) years. 

    9. Benefits of the program

      9.1 To the Producers (Processing Plants) 

      * The processing plants are under the continuous supervision of a Competent autothority, that is, the Department of Veterinary Services, Malaysia

      * Products from accredited plants have considerable competitive edge in terms  of market access and marketability.

      *. Higher degree of confidence on the hygiene and safety of the products  produced. 

      * Reliable indicator of good plant management. 

      * Boosting buyer’s confidence towards products from accredited plants. 

      * Easier acceptance in applications for access to foreign markets. 

      *. Faster export document processing at DVS (within three working days) after 
       the receipt of application. 

      9.2 To The Consumers 

      * Greater assurance of food safety to consumers. 

      * Significant contribution towards improved public health. 

      * Expansion in the range of products safe for human consumption. 

       * Constant protection of consumer’s health interest by the government. 

    10. Application Form

    11. Further Information and Inquiries

    The Veterinary Health Mark Accreditation Program is under the purview of the Veterinary Public Health  Division, Department of Veterinary Services, Malaysia. All inquiries and requests for further information and particulars regarding the above program can be directed to the following address : 

    Veterinary Public Health Division, 
    Department of Veterinary Services, 
    Ministry of Agriculture and Agro-Based Industry Malaysia,
    Wisma Tani, Podium Block 4G1 & 4G2,
    Precinct 4, Federal Government Administrative Centre,
    62630 Putrajaya, Malaysia

    Tel: 603-88702000 ; Fax: 603-88885755


    ©Dec 2005

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